Terms of Service

Last updated: 26 August 2026

These Terms govern your use of the websites, software, and services provided by Voxturr Consulting Private Limited (“Voxturr”, “we”, “us”), including any internal tools and integrations we operate on behalf of our clients (together, the “Services”). By accessing or using the Services you agree to these Terms. If you are agreeing on behalf of an organisation, you confirm you have authority to bind it.

1. The Services

Voxturr provides digital marketing services, including search, analytics, and advertising management. As part of delivering those services we operate software that connects to third-party marketing platforms on behalf of our clients and presents the resulting data to authorised Voxturr personnel.

2. Accounts and access

Access to our internal tools is limited to authorised Voxturr personnel and authorised client representatives. You are responsible for keeping your credentials confidential and for activity carried out under your account. Notify us promptly at [email protected] if you believe an account has been compromised.

We may suspend or revoke access at any time, including where access is no longer required for the performance of services.

3. Client authorisation and third-party platforms

Where a client grants us access to their accounts on third-party platforms — including Google Ads, Google Analytics, and Google Search Console — that access is granted by the client and may be withdrawn by the client at any time. We access such accounts solely to perform the services agreed with that client.

Your use of those third-party platforms remains subject to the terms of the platform provider. We are not responsible for the availability, accuracy, or conduct of third-party platforms.

4. Use of Google user data

Our software accesses Google APIs using credentials authorised by the account holder. We request read-only access wherever the platform supports it. Data retrieved through Google APIs is used only to provide reporting and analysis to the client whose account it belongs to. We do not sell such data, use it for advertising, or transfer it to third parties except as required to provide the Services or as required by law.

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Further detail is set out in our Privacy Policy.

5. Acceptable use

• Do not access data belonging to a client you are not authorised to work with.
• Do not attempt to circumvent access controls, authentication, or authorisation.
• Do not use the Services to violate any law or any third-party platform’s terms.
• Do not copy, export, or retain client data other than as required for your work.

6. Confidentiality

Client data accessed through the Services is confidential. You must not disclose it to anyone outside the engagement without the client’s authorisation, and must return or delete it on request or when it is no longer required.

7. Intellectual property

Voxturr retains all rights in the Services, including software, documentation, and branding. Clients retain all rights in their own data and materials. Nothing in these Terms transfers ownership of either.

8. Fees

Fees, invoicing, and payment terms are set out in the separate written agreement between Voxturr and the client. Where these Terms conflict with a signed services agreement, that agreement prevails.

9. Disclaimers

The Services are provided “as is”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted or error-free, or that data obtained from third-party platforms will be accurate or complete.

10. Limitation of liability

To the maximum extent permitted by law, Voxturr will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill. Our aggregate liability arising out of or relating to the Services will not exceed the amounts paid by the client to Voxturr in the twelve (12) months preceding the event giving rise to the claim.

11. Termination

Either party may terminate access in accordance with the applicable services agreement. On termination we will cease accessing the client’s third-party platform accounts, and the client should revoke any access previously granted. Sections 6, 7, 9, 10, and 13 survive termination.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be indicated by updating the “Last updated” date above. Continued use of the Services after a change constitutes acceptance.

13. Governing law

These Terms are governed by the laws of India, and the courts of Gurugram, Haryana have exclusive jurisdiction over any dispute arising from them.

14. Contact

Voxturr Consulting Private Limited
Email: [email protected]